Archive for October, 2008

In search of a Content Management System (CMS)

Wednesday, October 15th, 2008

Not so long ago, owning a content management system (CMS) was a luxury available to only a privileged few organizations. In the early 90’s, most commercially available CMS’ were priced in the tens, if not hundreds of thousands of dollars. To most, a CMS simply didn’t make sense economically or otherwise. As a result and as a matter of course, we would inform our web clients that their basic needs could easily be met by something we called “poor man’s content management” – a rudimentary collection of data-driven pages and associated administration tools written in ASP or PHP. Unlike modern content management systems, PM-CMS (my new acronym) focused only on those sections of a web site that were most likely to change over time such as news and press.

Fast-forward 15 or so years and there are literally hundreds of documented content management systems available, the vast majority of which are open source and free of charge. There are as many variations of CMS as there are colors in the rainbow – so many that a cottage industry sprung up just to help you determine which CMS best suits your need. Not satisfied there were enough, we even decided to build our own CMS.

Ok, so now that I got in that shameless plug, let’s get back to the topic at hand… search! Wait a minute. You thought this was about CMS? Well, if you’re really interested in comparing CMS’, check out this site which does a great job. But before you do, I would suggest that you put SEO at the top of the list of evaluation criteria – because when it comes to SEO, CMS’ are definitely not created equal. Here are a few of the key search features you should look for:

Title overrides – a large number of content management systems simply re-purpose the menu titles and use them to generate page titles. While adequate in some cases, these short titles don’t fully take advantage of a key ingredient to SEO success. Google provides for titles up to 66 characters in length to be displayed in the search results. Title overrides will allow you to maximize your titles, making them keyword rich and more enticing to potential visitors.

SEO-friendly URLs – avoid any CMS that uses cryptic URLs. Visitors can’t read them and Google doesn’t like them either. If a CMS doesn’t have SEO-friendly URLs built in, there may be a possibility that a third party add-on exists. If you are migrating from an existing CMS or even a static site, you will also want to consider how to migrate your old URLs to the new URLs. In addition to automatically generating SEO-friendly URLs, our in-house CMS affords users the ability to build a lookup table of friendly URLs so they can create aliases for pages on their site or redirect to pages on remote sites.

Meta tags optimization – Make sure the CMS you choose has the ability to create and modify the meta keywords and description fields. While few search engines these days rely on meta keywords, the meta description is what Google displays when your page shows up in search results. When you do manage to come up high in search rankings, you want to present a message that speaks directly to your target audience. Without a meta description, you’re leaving this to chance.

Standard Sitemap Generation – Sitemaps are XML files that provide a way of informing search engines about pages that are available for crawling. Once fully indexed, search engines will periodically re-index select pages on your site at periodic intervals. By informing search engines like Google of the pages that exist on your site and more importantly, when they have changed, you’ll make their work easy for them and they will love you in return. Within the Sitemap 0.90 protocol, a protocol widely supported by Google, Yahoo!, and Microsoft is a tag, <lastmod>. The lastmod tag indicates when a page has changed and hence, informs search engines which pages are candidates for re-indexing. While a standard sitemap doesn’t ensure your site/pages will rank high, it does ensure that search engines will re-index your site early and often. How often you ask? Well, as of the writing of this article, I see that Google last peeked at my sitemap 13 hours ago – that’s approximately 20 minutes after I made the last update to the site.

So don’t forget to emphasize search the next time you search for a CMS!

Marketing agency, advertising agency; what’s the difference?

Thursday, October 2nd, 2008

I’m often asked the question, what’s the difference between an advertising agency and a marketing agency. Clearly we have opted to position Vovéo Marketing Group as the latter so what better way to kick off our corporate blog than with a discussion of the topic.

A simple place to begin is Webster’s definition of the terms advertising and marketing. Advertising is defined as the action of calling something to the attention of the public, especially by paid announcements. Marketing is defined as the act or process of promoting, selling and distributing a product or service. From this simple description, one can quickly surmise that advertising , presuming the ultimate goal of gaining one’s attention is to sell something, is a single component of a broader range of strategies and tactics that comprise the marketing process.

From the above description, one might conclude that advertising agencies are very narrowly focused, whereas a marketing agency like Vovéo might offer a much broader range of services. While the latter is true in our case, it is not necessarily an assumption that you should make - and I’m sure it is one that most advertising agencies would take exception to. In fact, frequently agencies will use the term “full service” in describing their offerings. In Vovéo’s case, full-service means everything from branding and web design & development , to collateral and lead generation. With the exception of the lead generation, which very few ad agencies offer, marketing agencies and advertising agencies tend to offer a lot of the same range of services.

Ok, so I know what you are thinking. The premise of this article is to answer the question, “what’s the difference between an advertising agency and a marketing agency” and I’ve led you to conclude… nothing. Well, not exactly. My 25 years of marketing experience have taught me that the differences are less tactical and largely philosophical.

During my years in the corporate world, working in director roles at SAP, Sun, and HP, I had the opportunity to work very closely with sales executives and their staffs. I also had the opportunity and sometimes misfortune of working with a number of outside firms including some of the most prestigious multi-national ad agencies. It was then that the differences became crystal clear to me. While my advertising agencies were focused largely on developing award-winning creative, my sales execs needed something that would immediately translate into results for the next quarter. I often found myself frustrated that my advertising agencies cared very little about the sales process, offered little or no help around strategic messaging, and would refer me to third party telemarketers any time the topic of lead generation popped up.

When I finally left corporate America in 1995 to start my own agency, I was bound and determined to offer my clients an improved agency experience. I began with a simple philosophy; that as an agency, we would work toward a single common goal – results. Having now walked in my clients’ shoes, I recognize that a sensitivity to the needs of sales people is critical to delivering value. Oh yeah, and as for my agency… I chose the name “Vovéo” – meaning a commitment, vow, or to promise to God, and of course, “Marketing Group”. Need I say more?